Hoteli u Srbiji terms of use

Last Updated: July 1, 2024

Welcome to Hotels-in-serbia.com.com! These Terms of Use (referred to as "Terms"), as may be updated from time to time, apply to all our services made available online, through any mobile device, by email, or by telephone. By accessing, browsing, or using our website or booking via our website, you agree to these Terms.

Please note that providers of accommodations (e.g., hotels, motels, apartments, B&ampB's, etc.), attractions, transportation providers, tour operators, or any other travel provider or provider of any related product or service as available on the website may have their own terms and conditions, house rules, or other terms for the use, access, or consummation of the relevant service or product offered in addition to these Terms.

• "Booking" means the order, purchase, rental, hire, payment, booking, or reservation of an Offer.
• "Information" means all of the information available on the website, including but not limited to hotel room availabilities, room rates, hotel descriptions and photographs, hotel amenities, customer reviews, editorial commentary, car rental availabilities, car rental rates, car rental descriptions, and photographs.
• "Offer" means the goods, products, and services offered by a third party or us.
• "Offer Provider" means any provider of accommodations (e.g., hotels, motels, apartments, B&ampB's, etc.), attractions, transportation providers, tour operators, and/or any other travel provider or provider of any related product or service as available on the website.
• "Permitted Purpose" means the purpose of comparing hotel accommodation and car rental rates and services in connection with making Bookings or travel arrangements, excluding any republication or resupply of the Information or any part of the Information to consumers by any electronic means.
• "Website" means https://hotels-in-serbia.com/ or any other website fully owned and operated by Hoteli u Srbiji.

The website provides an online platform through which Offers supplied by Offer Providers are available for Booking and through which visitors can search, compare, reserve, purchase, or pay for such Offers. Upon Booking with Hoteli u Srbiji, payment can be made either directly on the website or at arrival with the relevant Offer Provider.

The website contains a fraud detection system that may refuse payments or other services performed via the website.

Hoteli u Srbiji reserves the right to refuse payments and other services or require additional information to validate or authenticate a payment or other actions performed via the website.

Hoteli u Srbiji is not responsible or liable for any damages resulting from refused payments where an Offer is no longer available for Booking.

You shall not:

• Reproduce, publish, perform in public, communicate to the public, or adapt the Information or any part of it other than for the Permitted Purpose.
• Access or monitor the Information using any automated means without our prior written consent.
• Violate the restrictions in any robot exclusion headers on the website or bypass measures employed to prevent or limit access to the website.
• Take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
• Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by us in connection with the website.

You shall indemnify us and hold us harmless from and against all costs, claims, third-party claims, demands, liabilities, expenses, damages, and loss caused by your use of the website and Information for any purpose other than the Permitted Purpose.

• All Information displayed on the website is based on the information provided by Offer Providers. Offer Providers are responsible for updating and verifying all rates, prices, fees, availability, policies, and terms and conditions. We cannot guarantee the accuracy, completeness, or correctness of all Information and cannot be held responsible for any errors or misleading Information. Our website does not constitute a recommendation or endorsement of the quality, service level, rating, or type of accommodation or Offer of any Offer Provider.
• You must verify the accuracy of the Information before accepting or using any Offer.
• You assume all risk in connection with your use of the website and the Information and acceptance and use of any Offer. Hoteli u Srbiji has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We do not give any warranties and cannot be held responsible for:

• The quality or conditions of the accommodation's facilities, availability, or service provided.
• The transmission of, or ultimate accommodation of, special requests provided while using the site to purchase or book an Offer.
• The accuracy, quality, completeness, or reliability of the website, the Information, and any Offer.
• Website and the Information will be error-free, virus-free, uninterrupted, or free from unauthorized use or hackers.

The software required for our services and the intellectual property rights (including copyrights) in relation to the contents and Information on our website are owned by the Offer Providers or us. Hoteli u Srbiji exclusively retains ownership of all rights, title, and interest in and to the website, including guest reviews and translated content. You are not entitled to copy, scrape, link to, publish, promote, market, integrate, utilize, combine, or otherwise use the content without our express written permission.

• Photo ID Policy

  A customer holding a Hoteli u Srbiji Booking must present a valid photo ID and credit card at check-in. Both the ID and the credit card must belong to the guest named at the time of the Booking.

• Mandatory Fee Policy

  Offer Providers may charge additional mandatory fees at check-in. These fees will be clearly indicated during the Booking process.

• Booking Charge Disclosure

  We provide a detailed breakdown of the Offer price, including any mandatory fees and taxes, at the time of Booking. Review this information thoroughly before completing your Booking.

• Main Guest Age Limit

  The main guest under which the Booking is made must be a legal adult according to local law. If unsure about the required age, contact our support.

• Booking Cancellations, Changes, and Refunds

  Various cancellation policies may include partial or full refunds. Check the relevant Offer conditions before making a reservation. Not all Offers can be cancelled or refunded.

• Offer Provider Service Level

  We strive to ensure accuracy but cannot guarantee the Offer Provider's compliance with customer expectations. Complaints will be assisted in resolving with the hotel.

• Special Requests

  Special requests can be added when making a Booking. The fulfilment of these requests is at the discretion of the Offer Provider.

• Offer Provider Policies

  By making a Booking, you agree to adhere to the general terms and policies of the Offer Provider.

We shall only be liable for direct damages actually suffered due to an attributable shortcoming of our obligations, up to the aggregate cost of your reservation. We are not liable for any indirect or consequential losses, errors in Information, services rendered by Offer Providers, or any damages arising from the use or inability to use our website.

• Applicability of any terms and conditions other than these Terms is explicitly excluded.
• These Terms contain the entire understanding between the parties and supersede prior communications.
• We reserve the right to modify or replace these Terms by posting updated terms on the website. Continued use of the website after changes constitutes acceptance of the new Terms.
• The original English version of these Terms may have translations. The English version prevails in case of disputes.
• These Terms are governed by UK law. You submit to the exclusive jurisdiction of UK courts in respect of all matters arising out of or relating to these Terms.
• These Terms do not create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship.
• You may not assign your rights or obligations under these Terms without our express prior written consent.
• Failure to exercise any term or provision of these Terms does not constitute a waiver.
• If any provision is held invalid, the remainder shall continue in full force and effect.

Please contact Hoteli u Srbiji at [email protected] with any questions regarding these Terms of Use.